The position will require the Retail Sales Manager to hone relationship-building skills, technical savvy, and creativity to surpass annual budget and margin goals. Interaction will center on Category Managers as well as contacts in Purchasing, R&D, Manufacturing and QA in developing new products and applications using a range of Specialty Grain products. The candidate will manage and grow a portfolio of clients in the US and abroad, calling on major name retailers.
This position is based at the Woodland, CA Facility. As part of the Retail Sales team, this position will require working with major retailers in the US to provide technical and service support on sales of specialty grains in retail private brands
The Retail Sales Manager must possess the ability to foster an environment of accountability, excellence, collaboration and innovation. This role is expected to effectively partner with peers to achieve the goals of the company while honoring the core values of InHarvest. These core values include:
Embrace and drive continuous improvement
Pursue growth and learning
Honor our commitments
Create honest relationships
Build a positive team
ESSENTIAL DUTIES & RESPONSIBILITIES
Develop and maintain long-term relationships with customers. Grow sales and develop new accounts.
Sell based on value and solutions.
Manage relationships with brokers and keep account of their performance.
Manage a sales budget of accounts and effectively influence cost control, planning, scheduling and procedural change.
Work alongside others or independently to complete projects. Prospect and close new accounts; maintain, service and grow existing customers.
Monitor credit terms and assist with collections as required.
Work independently with technical and purchasing functions of retailers as well as broker partners. Communicate with purchasing and logistics functions of customer companies to
create accurate forecasts.
Strong planning, scheduling and organizational skills. Ability to find and work to remove roadblocks.
Other duties as assigned.
MINIMUM REQUIRED EDUCATION/EXPERIENCE
Bachelor s degree with a concentration in Business or other related field; and/or equivalent combination of education and experience in business sales role, along with a track record of success in positions held. Knowledge of retail sales and category management is strongly preferred.
Minimum five years direct experience in field sales required in food ingredients (grains preferred) or a closely related industry is required. Category management and category analysis experience is required.
Some international commerce experience is also valued along with a second language
Attention to Detail
KNOWLEDGE, SKILLS & ABILITIES
The Retail Sales Manager shall be trusted by customers as partners to look after their interests within InHarvest. Sales Manager will engage them through a fact-based, transparent approach to selling while at the same time solidifying that trust through dialogue and mutual understanding. Retail Manager will be proactive, detail-oriented and foster collaboration through teamwork, as well as be a creative problem solver and a thought partner who will bring strong analytical and abstract reasoning skills to the action-oriented culture at InHarvest.
The individual in this role should have the personal qualities of honesty, integrity, and fairness, and shall think and act in accordance with our Company s core values.
Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures. Able to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions
Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; appropriately organizes or schedules other people and their tasks; develops realistic action plans.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from employees, groups of managers, consumers, and the general public.
Communication Skills (English)
Verbal / Nonverbal – Convey easily and quickly any message; speaks clearly and persuasively in positive or negative situations; listens attentively and seeks clarification
Written – Writes clearly and informatively with a high level of sophistication; varies writing style to meet needs; presents numerical data effectively; able to read and interpret complex written information.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: To perform this job successfully, highly proficient computer skills required, including proficiency in all MS Office programs. NetSuite ERP experience preferred.
Supervisory: This position has no supervisory responsibilities at this time.
Physical Demands: This job requires sitting for 2/3 of the work day and standing or walking for 1/3 of the work day. This job requires reaching with hands or arms, stooping, kneeling, crouching, or crawling for less than 1/3 of the work day. This job requires talking or hearing, using hands to finger, handle, or feel for over 2/3 of the workday. This job requires ability to lift and/or move up to 25 pounds. This job requires close vision (clear vision at 20 inches or less).
Work Environment: This position will be performed in an office setting using standard office equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Travel: 10-20%. This job requires having a Valid Driver s License and driving record acceptable to employer. Must be available off-schedule at times and work well with the schedule demands of travel, trade shows and customer visits, etc.
Position Type/Expected Hours of Work
Some flexibility in hours is customary; typically, the role requires the employee to be available during the core business work hours as directed by the Director of Retail and Industrial Sales. The position will require an approximate commitment level of 45-50 hours per week. Occasional evening and weekend work may be required as job duties demand.
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