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MAV Cashier (Adventure Guide) – Maverik – Gillette, WY

December 1st, 2017

MAV Cashier (Adventure Guide)
Maverik
218 reviews

Gillette, WY 82718
Get your employment adventure started today. Apply in any Maverik store location or online at jobadventure@maverik.com.

Summary:

Customer Service positions at Maverik store locations are responsible for providing prompt, efficient, effective, and courteous quality service to the customer as well as maintaining the cleanliness and organization of the store.

This responsibility is for both food service and operations. This includes preparing food products according to Maverik standards, stocking food display items, and filling and maintaining all self-serve offerings. Responsibilities in operations include technical
skills of cashiering, including but not limited to serving customers and operating the cash register and fuel console. Maverik’s store customer service functions are called various titles representing the job functions all employees are crossed trained and
certified to perform: Cashier/Adventure Guide, Crew Member (Food Service/Cinnabon).

Essential Duties and Responsibilities:

• Operate POS (cash register and gas console) precisely and accurately handle money, checks, and other types of payment received for product sold

• Preparing food product assortment and stocking food display items

• Maintaining self-serve offerings (including, but not limited to the coffee dispensers, fountain machine and condiment center)

• Maintaining customer service areas in a clean, inviting, hygienic condition

• Provide prompt and courteous customer service

• Perform the following service transactions in accordance with company policy: credit card transactions, food stamp acceptance, manufacturer coupon redemption, personal check acceptance, vendor check-in, alcohol and tobacco sales, and fast food sales

• Actively participate in all sales promotions and other campaigns

• Practice suggestive selling and build customer relations

• Be aware of sales goals and performance against those goals.

• Review and adhere to all city, county, state, and federal laws affecting store operations

• At all times maintain a neat personal appearance and wear company uniform and nametag

• Address customer complaints in a positive manner

• Document complaints for follow up by Store leadership team

• Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition

• Maintain a neat and clean store inside and out

• Straighten and organize backroom supplies and equipment as needed

• Face front and dust merchandise

• Receive product deliveries from vendors: move, sort, and stack cases. Stock shelves with new merchandise

• Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation

• Check identification for alcohol and tobacco products according to company policy

• Follow company policy on robbery/violence prevention and safety

• Review and adhere to store safety/emergency procedures – critical telephone numbers and incident reporting forms and protocol

• Perform regular cleaning of counter surfaces, store equipment, restrooms and other duties as assigned by Store Director

• Participate in all store sales building, customer service, and team-building activities

• Live and exemplify Maverik’s Core Values

Additional Duties and Responsibilities:

• Accomplishes all tasks as appropriately assigned or requested

• The list of Essential Job Duties is not exhaustive but is merely the most accurate list for the current job

• Management reserves the right to revise the job description and to require that other tasks be performed at any time

Qualifications: Experience, Competencies and Education

  • High school diploma, GED, or equivalent experience
  • Excellent customer service skills
  • Excellent interpersonal skills
  • Ability to learn simple tasks quickly and work with little or no supervision
  • Basic math skills
  • Food Handlers Permit, if required by store/county
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